Customer Service

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Introduction

Baby Aspen collects information in different ways from Visitors and Customers who access the various parts of our Services. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Data Security

The information you provide - including credit card information - is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

Responses to Email Inquiries

When Visitors or Customers send email inquiries to Baby Aspen, the return email address is used to answer the email inquiry we receive. Baby Aspen does not use the return email address for any other purpose and does not share the return email address with any third party. "Cookies" and How Baby Aspen Uses Them A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Baby Aspen may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Customer, we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non-Baby Aspen web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.

Special Cases

It is the policy of Baby Aspen not to use or share the personal information about Visitors or Customers in ways unrelated to the ones described above without also providing you an opportunity to prohibit such unrelated uses. However, Baby Aspen may disclose personal information about Visitors or Customers, if we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to operate the Services properly or to protect Baby Aspen and our Members.

Public Forums

Please remember that any information you may disclose in public areas of our Web sites or the Internet in general, becomes public information. Please exercise caution when deciding to disclose personal information in these public areas.

Baby Aspen's Commitment to Children's Privacy

Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Revisions to This Policy Baby Aspen reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.